Media and tray

This chapter provides information on how to load originals and print media into your machine.

[Note]

Supported optional devices and features may differ according to your model. Please check your model name.

(See Features by Models).

Preparing originals

  • Do not load paper smaller than 142 x 148 mm (5.6 x 5.8 inches) or larger than 216 x 356 mm (8.5 x 14 inches).

  • Do not attempt to load the following types of paper, in order to prevent paper jam, low print quality and machine damage.

    • Carbon-paper or carbon-backed paper

    • Coated paper

    • Onion skin or thin paper

    • Wrinkled or creased paper

    • Curled or rolled paper

    • Torn paper

  • Remove all staples and paper clips before loading.

  • Make sure any glue, ink, or correction fluid on the paper is completely dry before loading.

  • Do not load originals that include different sizes or weights of paper.

  • Do not load booklets, pamphlets, transparencies, or documents with other unusual characteristics.

Loading originals

You can use the scanner glass or the automatic document feeder to load an original for copying, scanning, and sending a fax.

On the scanner glass

Make sure that no originals are in the document feeder. If an original is detected in the document feeder, the machine gives it priority over the original on the scanner glass. To get the best scan quality, especially for colored or gray-scaled images, use the scanner glass.

  1. Lift and open the scanner lid.

  2. Place the original face down on the scanner glass. And align it with the registration guide at the top left corner of the glass.

  3. Close the scanner lid.

    [Note]
    • Leaving the scanner lid open while copying may affect copy quality and toner consumption.

    • Dust on the scanner glass may cause black spots on the printout. Always keep it clean (See Cleaning the scan unit).

    • If you are copying a page from a book or magazine, lift the scanner lid until its hinges are caught by the stopper and then close the lid. If the book or magazine is thicker than 30 mm, start copying with the lid open.

    [Caution]
    • Be careful not to break the scanner glass. You may get hurt.

    • Do not put hands while closing the scanner lid. The scanner lid may fall on your hands and get hurt.

    • Do not look the light from inside of the scanner while copying or scanning. It is harmful to eyes.

In the document feeder

Using the document feeder, you can load up to 40 sheets of paper (75 g/m2, 20 lb bond) for one job.

  1. Flex or fan the edge of the paper stack to separate the pages before loading originals.

  2. Load the original face up into the document feeder. Make sure that the bottom of the original stack matches the paper size marked on the document input tray.

  3. Adjust the document feeder width guides to the paper size.

    [Note]

    Dust on the document feeder glass may cause black lines on the printout. Always keep the glass clean (See Cleaning the scan unit).

Selecting print media

You can print on a variety of print media, such as plain paper, envelopes, labels, and transparencies. Always use print media that meet the guidelines for use with your machine.

Guidelines to select the print media

Print media that does not meet the guidelines outlined in this user’s guide may cause the following problems:

  • Poor print quality

  • Increased paper jams

  • Premature wear on the machine.

Properties, such as weight, composition, grain, and moisture content, are important factors that affect the machine’s performance and the output quality. When you choose print materials, consider the following:

  • The type, size and weight of the print media for your machine are described in print media specifications (See Print media specifications ).

  • Desired outcome: The print media you choose should be appropriate for your project.

  • Brightness: Some print media are whiter than others and produce sharper, more vibrant images.

  • Surface smoothness: The smoothness of the print media affects how crisp the printing looks on the paper.

[Note]
  • Some print media may meet all of the guidelines in this section and still not produce satisfactory results. This may be the result of improper handling, unacceptable temperature and humidity levels, or other variables over which cannot be controled.

  • Before purchasing large quantities of print media, ensure that it meets the requirements specified in this user’s guide.

[Caution]

Using print media that does not meet these specifications may cause problems, requiring repairs. Such repairs are not covered by the warranty or service agreements.

The amount of paper put into the tray may differ according to media type used (See Print media specifications ).

Media sizes supported in each mode

Mode

Size

Source

Copy mode

Letter, A4, Legal, Oficio, Folio, Executive, ISO B5, JIS B5, A5, A6

  • tray 1

  • manual tray

Print mode

All sizes supported by the machine.

  • tray 1

  • manual tray

Fax mode

Letter, A4, Legal

  • tray 1

Changing the tray size

The tray is preset to Letter or A4 size, depending on your country. To change the size, you need to adjust the paper guides.

  1. Support guide

  2. Paper length guide

  3. Guide lock

  4. Paper width guide

  1. With one hand press and hold the guide lock, and with the other hand, hold the paper length guide and support guide together. Slide the paper length guide and support guide to locate them in the correct paper size slot.

  2. Flex or fan the edge of the paper stack to separate the pages before loading papers. Insert the paper into the tray.

  3. After inserting paper into the tray, adjust the support guide so that it lightly touches the paper stack.

  4. Squeeze the paper width guides and slide them to the desired paper size marked at the bottom of the tray.

    [Note]
    • Do not push the paper width guide too far causing the media to warp.

    • If you do not adjust the paper width guide, it may cause paper jams.

    • Do not use a paper with more than 6 mm curl.

Loading paper in the tray

Tray 1

  1. Pull out the paper tray. And adjust the tray size to the media size you are loading (See Changing the tray size).

  2. Flex or fan the edge of the paper stack to separate the pages before loading paper.

  3. And place paper with the side you want to print facing down.

  4. Insert the tray back into the machine.

  5. When you print a document, set the paper type and size for the tray.

    For information about setting the paper type and size (See Setting the default tray and paper).

    [Note]

    If you experience problems with paper feeding, check whether the paper meets the media specification. Then try placing one sheet at a time in the manual tray (See Print media specifications ).

Manual tray

The manual tray can hold special sizes and types of print material, such as postcards, note cards, and envelopes. It is useful for single page printing on letterhead or colored paper.

Tips on using the manual tray

  • If you select Manual Feeder for Source from your software application, you need to press OK each time you print a page and load only one type, size and weight of print media at a time in the manual tray.

  • To prevent paper jams, do not add paper while printing when there is still paper in the manual tray. This also applies to other types of print media.

  • Print media should be loaded face up with the top edge going into the manual tray first and be placed in the center of the tray.

  • Always load the specified print media only to avoid paper jams and print quality problems (See Print media specifications ).

  • Flatten any curl on postcards, envelopes, and labels before loading them into the manual tray.

  1. Load the paper in the manual tray.

    [Note]
    • Do not force the paper beyond the surface with mark when loading.

    • When printing the special media, you must follow the loading guideline (See Printing on special media).

    • When papers overlap when printing using manual tray, open tray 1 and remove overlapping papers then try printing again.

    • When paper does not feed well while printing, push the paper in manually until it starts feeding automatically.

  2. Squeeze the manual tray paper width guides and adjust them to the width of the paper. Do not force them too much, or the paper will bent resulting in a paper jam or skew.

  3. To print in application, open an application and start the print menu.

  4. Open Printing Preferences (See Opening printing preferences).

  5. Press the Paper tab in Printing Preferences, and select an appropriate paper type.

    [Note]

    For example, if you want to use a label, set the paper type to Label.

  6. Select Manual Feeder in paper source, then press OK.

  7. Start printing in application.

[Note]

If you are printing multiple pages, load the next sheet after the first page prints out, and press the OK. Repeat this step for every page to be printed.

Printing on special media

The table below shows the available special media for each tray.

[Note]

When using special media, we recommend you feed one paper at a time. Check the maximum input number of media for each tray (See Print media specifications ).

Types

Tray 1

Manual tray

Plain

Thick

Thin

Bond

Color

CardStock

Labels

Transparency

Envelope

Preprinted

Cotton

Recycled

Archive

(●: supported, Blank: not supported)

The media types are shown in the Printing Preferences. This paper type option allows you to set the type of paper to be loaded in the tray. This setting appears in the list, so that you can select it. This will let you get the best quality printout. If not, the desired print quality may not be achieved.

  • PlainNormal plain paper. Select this type if your machine is monochrome and printing on the 60 to 90 g/m2 (16 to 24 lb).

  • Thick90 to 105 g/m2 (24 to 28 lb) thick paper.

  • Thin60 to 70 g/m2 (16 to 19 lb) thin paper.

  • Bond105 to 120 g/m2 (28 to 32 lb) bond.

  • Color75 to 90 g/m2 (20 to 24 lb) color-backgrounded paper.

  • CardStock90 to 163 g/m2 (24 to 43 lb) cardstock.

  • Labels120 to 150 g/m2 (32 to 40 lb) labels.

  • Transparency138 to 146 g/m2 (37 to 39 lb) transparency paper.

  • Envelope75 to 90 g/m2 (20 to 24 lb) envelope.

  • Preprinted75 to 90 g/m2 (20 to 24 lb) preprinted/letterhead paper.

  • Cotton75 to 90 g/m2 (20 to 24 lb) cotton paper.

  • Recycled75 to 90 g/m2 (20 to 24 lb) recycled paper.

    [Note]

    When you use recycled paper as a used paper, printouts might be wrinkled.

  • Archive70 to 90 g/m2 (19 to 24 lb). If you need to keep the print-out for a long period time, such as archives, select this option.

Envelope

Successful printing on envelopes depends upon the quality of the envelopes.

To print an envelope, the stamp area is on the left side and the end of the envelope with the stamp area enters the printer first and center of the manual tray.

If envelopes are printed out with wrinkles, crease or black bold lines, open the rear cover and pull down the pressure lever and try printing again. Keep the rear cover opened during printing.

  1. Pressure lever

  • When selecting envelopes, consider the following factors:

    • Weight: The weight of the envelope paper should not exceed 90 g/m2 otherwise, jam may occur.

    • Construction: Prior to printing, envelopes should lie flat with less than 6 mm curl, and should not contain air.

    • Condition: Envelopes should not be wrinkled, nicked, nor damaged.

    • Temperature: Use envelopes that are compatible with the heat and pressure of the machine during operation.

  • Use only well-constructed envelopes with sharp-and well-creased folds.

  • Do not use stamped envelopes.

  • Do not use envelopes with clasps, snaps, windows, coated lining, self-adhesive seals, or other synthetic materials.

  • Do not use damaged or poorly made envelopes.

  • Be sure the seam at both ends of the envelope extends all the way to the corner of the envelope.

    1. Acceptable

    2. Unacceptable

  • Envelopes with a peel-off adhesive strip or with more than one flap that folds over to seal must use adhesives compatible with the machine’s fusing temperature about 170°C(338 °F) for 0.1 second. The extra flaps and strips might cause wrinkling, creasing, or jams, and may even damage the fuser.

  • For the best print quality, position margins no closer than 15 mm (0.59 inches) from the edges of the envelope.

  • Avoid printing over the area where the envelope’s seams meet.

Transparency

To avoid damaging the machine, use only transparencies designed for use in laser printers.

  • Transparencies used in the machine must be able to withstand machine’s fusing temperature.

  • Place them on a flat surface after removing them from the machine.

  • Do not leave unused transparencies in the paper tray for long periods of time. Dust and dirt may accumulate on them, resulting in spotty printing.

  • To avoid smudging caused by fingerprints, handle them carefully.

  • To avoid fading, do not expose printed transparencies to prolonged sunlight.

  • Ensure that transparencies are not wrinkled, curled, or have any torn edges.

  • Do not use transparencies that separates from the backing sheet.

  • To prevent transparencies from sticking to each other, do not let the printed sheets stack up as they are begin printed out.

Labels

To avoid damaging the machine, use only labels designed for use in laser machines.

  • When selecting labels, consider the following factors:

    • Adhesives: The adhesive material should be stable at your machine’s fusing temperature about 170°C(338 °F).

    • Arrangement: Only use labels with no exposed backing between them. Labels can peel off sheets that have spaces between the labels, causing serious jams.

    • Curl: Prior to printing, labels must lie flat with no more than 13 mm of curl in any direction.

    • Condition: Do not use labels with wrinkles, bubbles, or other indications of separation.

  • Make sure that there is no exposed adhesive material between labels. Exposed areas can cause labels to peel off during printing, which can cause paper jams. Exposed adhesive can also cause damage to machine components.

  • Do not run a sheet of labels through the machine more than once. The adhesive backing is designed for only a single pass through the machine.

  • Do not use labels that are separating from the backing sheet or are wrinkled, bubbled, or otherwise damaged.

Card stock/Custom-sized paper

Postcards, cards and other custom-sized materials can be printed with this machine.

  • Do not print on media smaller than 76 mm (3.00 inches) wide or 127 mm (5.00 inches) long.

  • In the software application, set margins at least 6.4 mm (0.25 inches) away from the edges of the material.

  • If media weight is over 160 g/m2 (43 lb), try printing in the rear cover (face up).

Letterhead/ Preprinted paper

Single-sided

Double-sided

Tray1

Face down

Face up

Manual tray

Face up

Face down

  • Letterhead/ Preprinted paper must be printed with heat-resistant ink that will not melt, vaporize, or release hazardous emissions when subjected to the machine’s fusing temperature for 0.1 second. Check your machine’s specification to view the fusing temperature about 170°C(338 °F).

  • Letterhead/ Preprinted paper ink must be non-flammable and should not adversely affect machine rollers.

  • Forms and letterhead should be sealed in a moisture-proof wrapping to prevent changes during storage.

  • Before you load letterhead/preprinted paper, verify that the ink on the paper is dry. During the fusing process, wet ink can come off preprinted paper, reducing print quality.

Photo

  • Make sure not to use the inkjet photo paper with this machine. It could cause damage to the machine.

Glossy

[Note]

Load one paper to the manual tray at a time, glossy side facing up.

  • Recommended media: Glossy paper (Letter) for this machine by HP Brochure Paper (Product: Q6611A) only.

  • Recommended media: Glossy paper (A4) for this machine by HP Superior Paper 160 glossy (Product: Q6616A).

Setting the paper size and type

After loading paper in the paper tray, set the paper size and type using the control panel. These settings will apply to copy and fax modes. For computer printing, select the paper size and type in the application program you use on your computer (See Opening printing preferences).

[Note]

The settings made from the machine driver override the settings on the control panel.

Setting the paper size

  1. Press Menu on the control panel.

  2. Press the left/right arrow until System Setup appears and press OK.

  3. Press the left/right arrow until Paper Setup appears and press OK.

  4. Press the left/right arrow until Paper Size appears and press OK.

  5. Press the left/right arrow to select the paper tray you want and press OK.

  6. Press the left/right arrow to select the paper size you want.

  7. Press OK to save the selection.

  8. Press Stop/Clear to return to ready mode.

[Note]

If you want to use special-sized paper-such as a billing paper, select Edit... in the Paper tab in the Printing Preferences (See Opening printing preferences).

Setting the paper type

  1. Press Menu on the control panel.

  2. Press the left/right arrow until System Setup appears and press OK.

  3. Press the left/right arrow until Paper Setup appears and press OK.

  4. Press the left/right arrow until Paper Type appears and press OK.

  5. Press the left/right arrow to select the paper tray you want and press OK.

  6. Press the left/right arrow to select the paper type you want.

  7. Press OK to save the selection.

  8. Press Stop/Clear to return to ready mode.

Setting the paper source

  1. Press Menu on the control panel.

  2. Press the left/right arrow until System Setup appears and press OK.

  3. Press the left/right arrow until Paper Setup appears and press OK.

  4. Press the left/right arrow until Paper Source appears and press OK.

  5. Press the left/right arrow until Copy Tray or Fax Tray appears and press OK.

  6. Press the left/right arrow to select the paper tray you want.

  7. Press OK to save the selection.

  8. Press Stop/Clear to return to ready mode.

Using the output support

[Note]

The surface of the output tray may become hot if you print a large number of pages at once. Make sure that you do not touch the surface, and do not allow children near it.

The printed pages stack on the output support, and the output support will help the printed pages to align. The printer sends output to the output tray by default. To use the output tray, make sure that the rear cover is closed.

[Note]

If you are using A5 paper, fold the output tray. Otherwise, printed pages might be mis-aligned or jammed.

Stacking papers firmly

If you use a machine in a humid area, or you are using the damp print media caused by a high humidity, the print-outs on the output tray may be curled and may not be stacked properly. In this case, you can set the machine to use the Paper Stacking function to let print-outs stacked firmly. But, using this function will make the print speed slow.

  1. Press Menu on the control panel.

  2. Press the left/right arrow until System Setup appears and press OK.

  3. Press the left/right arrow until Maintenance appears and press OK.

  4. Press the left/right arrow until Paper Stacking appears and press OK.

  5. Press the left/right arrow until On appears and press OK.

  6. Press Stop/Clear to return to ready mode.

Getting the small sized printout

When you have printed a small sized printout like an envelop or a custom sized printout, it may not be placed on the output support, due to its small size.

In this case, get the printout pulling up the scan unit and close it again for the future use.

After getting a printout, close the scan unit by pressing the scan unit close button.